What are your preferred file formats and how should I size my file?
>>To ensure the highest quality print, we prefer .png files set at 300 dpi and at LEAST 1200 px wide. We will also accept vector formats such as .ai, .pdf, .psd, .eps.
How is shipping determined and what does it cost?
>>We charge $5.00 for the first item+ $1.50 per each additional product added to that order shipped USA and $7.50 for the first item + $5.95 per each additional product to the rest of the world.
How long does it take for buyers to receive their merchandise?
>>On average, merchandise is produced and shipped from our facility 2-3 business days after purchase. Standard shipping/transit times apply (1-7 days for domestic and 4-15 days for international).
Can you give Shipping with Tracking Number?
>>Yes,We are give per order Tracking Number.Also we are use UPS Shipping Service.
Why would a package be returned?
>>Most likely the package was returned due to an undeliverable address. We will contact you once the order arrives back to our facility. We would advise contacting us to see if you would like to proceed with the order and would wish to have the product reshipped. We may need an updated address or other information to complete the order.
What is your replacement/return policy?
>>We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc. However orders can be change within 24 hrs with no issues.
you get a BAD/FADED looking print please let me know ASAP, Also please
send picture and name you ordered under and a new one will be sent ASAP!
Can you do Custom Design Services?
>>Yes,We do Custom Design Services.
Are there extra charges for plus sizes?
>>It is industry standard that plus sizes always have an upcharge. Larger sizes require more fabric which in turn makes the price higher. In general, the upcharges are one of the following: For items with 6XL sizing, like the $12.50 t-shirt – 2XL is $2 more,3XL is $3 more, 4 XL $4 more,5 XL $4 more and 6XL is $5 more.